This Privacy Policy describes how The Shows by Wildeye collects, uses, processes, stores, and protects user information when you access or use our mobile application, website, and related services. By using our platform, you acknowledge that you have read, understood, and agreed to the practices described in this policy. We are committed to safeguarding your personal data and ensuring that your privacy is protected in accordance with applicable laws and regulations.
We are committed to safeguarding your personal data and ensuring that your privacy is protected in accordance with applicable laws and regulations.
We collect information to provide and improve our services. The types of data collected include:
a. Personal Information
We collect personally identifiable information that you provide directly, including your name, email address, phone number, and account credentials. This information is necessary for account creation, booking confirmation, and communication.
b. Transaction and Booking Information
We collect details related to your bookings, including event names, ticket quantities, dates, payment status, and transaction history. Payment-related data is processed through secure third-party payment gateways, and we do not store full payment card details.
c. Device and Technical Information
We automatically collect certain technical data such as your IP address, device type, operating system, app version, browser type, and usage patterns. This helps us analyze performance, detect issues, and improve user experience.
d. Location Information
We may collect location data from your device when permission is granted. This information is used to provide location-based services such as suggesting nearby events and improving search results.
The information we collect is used for legitimate business purposes, including.
We process your personal data based on the following grounds:
We do not sell or rent your personal data to third parties. However, your information may be shared in the following circumstances::
All third parties are required to handle your data securely and only for specified purposes.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations. Once the data is no longer required, it is securely deleted or anonymized.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. Despite our efforts, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
You have certain rights regarding your personal data, subject to applicable laws. These include the right to access your data, request correction of inaccurate information, request deletion of your data, and withdraw consent for certain types of processing such as marketing communications.
Requests related to these rights can be made through our support channels and will be handled within a reasonable timeframe.
Our platform may include links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of such third parties. Users are encouraged to review the privacy policies of any external services they access.
Our services are not intended for individuals below the age of 13 or the minimum legal age in the applicable jurisdiction. We do not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.
Your information may be stored and processed on servers located outside your jurisdiction. By using our services, you consent to the transfer of your information to locations that may have different data protection laws than your country of residence.
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting within the application or on our website. Continued use of the platform after such changes constitutes acceptance of the updated policy.
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting within the application or on our website. Continued use of the platform after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you may contact us at:Email: info@theshows.in Address: THE SHOWS BYWILDEYE PRIVATE LIMITED Dotspace Business Center, MC Tower, C Achutha Menon Rd, Punkunnam,Thrissur, Kerala - 680004 Support Hours: 9 AM to 5 PM